Question 1

What type of frames are available?

Accepted Answer

We have frames in three categories (KIDS, MEN, and WOMEN)
In each category, we have provided regular and premium frames.

We have covered TR90, Metal frames, Cellulose acetate frames, Ultem material frames ( Please follow the link here to know more details about products and guides to help you find the best for you) https://www.visionaxis.in/learn-more

Question 2

How to find correct frame for myself?

Accepted Answer

We have simplified the process for you to choose the best frame for you.
Know Your face shape and suitable frame shape for you.
find the frame size that fits your face 
check our inventory in your category and get the frame for you. But don't forget to add lenses to your frame.
https://www.visionaxis.in/learn-more for more details to guide yourself for perfect pair of glasses.

Question 3

Which frame is suitable for high powers?

Accepted Answer

Most of the frames are suitable for different eye powers. We recommend Acetate frames/ Ultem material frames for more durability and lightweight. 
Use search to find the recommended frames straight away.

Question 4

I need sunglasses. Which frame should select?

Accepted Answer

Don't worry, though we have frames in three categories (KIDS, MEN, and WOMEN) We can customize any frame as sunglasses, Just follow these steps for customized sunglasses.
Select your frame.
Add Tinted lenses to your frame (We have tinted lenses and Photochromatic lenses for your sunglasses https://www.visionaxis.in/lenses ) customize your lenses according to your power and tint you prefer ( for more details on tinted and photochromatic lenses read more at https://www.visionaxis.in/learn-more )

Question 5

Where I can find my frame size?

Accepted Answer

If you are a spectacle user or if you tried any frame previously, look inside of the frame temples (or side arms) You will see the numbers mentioned. The first two-digit number is the width of the lens usually ranging between 40mm to 60mm.

Find this number on your frame and choose the frame accordingly. For more details please refer to our frame size guide https://www.visionaxis.in/learn-more

Question 6

How do I Know the quality of frame?

Accepted Answer

Quality is the supreme identity of Vision Axis. We provide frames in different materials ( TR90, Cellulose acetate, Ultem, and stainless steel material frames). Every frame is described in its features and uniqueness of the material used in manufacturing frames in the product description. we recommend reading all details before selecting frames. In case of any queries contact us immediately and we provide the solution.

Question 7

What if I don't like the frame, Can I return it after purchase?

Accepted Answer

We want you to be our happy customer. If for any reason, you are not completely satisfied with a purchase, we invite You to review our return, refund, exchange, and cancellation policy at https://www.visionaxis.in/return-and-refund-policy  and get the solution accordingly.

Question 8

I have Both Distance and Near vision Problems or I want to use Bifocals or Progressive lenses. Which frame I should select?

Accepted Answer

Our inventory is with frames suitable for any kind of spectacle powers (Single Vision, Bifocals, and progressive lenses). We can Customize according to the frame you selected and the prescription submitted. But please don't forget to submit the order form before checking out for the best fit of lenses to your frame.

Still, didn't get the solution? Don't worry we as a team of professionals are always here to solve your issue. Please contact us with your query and get the solution.

Question 9

I am unable to read small letters at a near distance (far vision is normal) and am aged above 40 years. Which reading glasses I should get?

Accepted Answer

Reading glasses are meant for near vision only (up to 40cms). We have different reading glasses powers according to your age and need. Please go through the description below the product and select the reading glasses accordingly.
For further guidance please contact us and get a solution.

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